Location: Across Hyderabad.
· Position Open: Technicians.
· Number of Positions: 60
· Educational Qualification: Graduates / B.E / B.Tech /Diploma/ITI (will not consider candidates who have failed in their academics)
· Mandatory of Two Wheeler , Valid Driving License, ID Proof & Address Proof: Pan card or pan card registration, and helmet
· Salary Range: Maximum of 11000 to 12000/- CTC (includes conveyance, mobile and excludes incentives)
Work experience: Fresher’s or 6 months or more on field work experience is highly beneficial.
Job Duties and Responsibilities:
Ø As this is a field job, it involves traveling to customer premises and doing installation of and Trouble shooting of customer’s technical issue.
Ø Take full ownership of the call and ensure that both technical as well as non-technical issues are resolved.
Ø Respond to service requests in a timely manner during anytime of the day as required.
Ø Communicates / works closely with Support center or his immediate Superior.
Ø Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer.
Ø Should have a lot of initiative and enthusiasm while interacting with the customer.
Ø Adhere to the processes as defined by the Department.
Ø Provides detailed documentation for each site visit performed and submits reports in a timely manner.
Ø Participate in internal training.
Ø Proficient with Telugu, Hindi and English
Ø No history of medical illness or accidents
Call me at: 7207570907.